1、 What new turning point is the manufacturing industry experiencing?
In the past two to three decades, China's manufacturing industry has grown from "solving whether there is enough" to "solving whether there is enough", and almost all segmented industries have experienced an era of rapid expansion and rapid capacity building.
But now many management teams of manufacturing companies share this common feeling:
There are still orders, but profits are getting thinner and thinner; Workers are harder to recruit and manage than before, and overall costs continue to rise; Customers' requirements for quality, delivery time, and compliance are becoming increasingly detailed and strict; Banks and partners no longer only focus on sales revenue, but also value operational quality and risk control capabilities.
In this environment, relying solely on the extensive growth of "expanding factories, installing equipment, and recruiting more people" is no longer sufficient to support the long-term competitiveness of enterprises.
What truly determines the future trend of a factory in the next 5-10 years are its management ability, data ability, and organizational iteration ability.
The so-called 'digital upgrade' is not about turning factories into 'black light factories' in one breath, nor is it about forcibly using the most cutting-edge and expensive technology, but about making improvements around several core issues:
Can the management timely and accurately grasp the real situation on site? Are key decisions supported by data rather than relying solely on experience and intuition? Are customers willing to entrust more long-term orders to this factory? Are banks willing to provide more support in terms of credit limits and trade financing?
In short, digitization makes factories "visible, clear, and understandable" - with clearer internal management and more trustworthy external management.
2、 The three main levers for upgrading digitalization: visible, clear calculation, and clear explanation
When accompanying multiple manufacturing companies to upgrade, Health Smart Hong Kong companies will prioritize starting from three key points, rather than discussing "what system to install" from the beginning.
(1) Transparency of production process: from "checking reports at the end of the month" to "checking on-site at any time"
In many factories, there is a typical scenario:
The boss or general manager may ask, "Where has the order from a certain major customer reached
The following people often need to: make a few phone calls, ask a few people; Search through chat records in the group; Even going to the scene to watch it before coming back to report.
This not only wastes time, but also reflects a core issue: the information on site has not become data that can be accessed by management at any time.
The goal of production transparency is to transform the status of key processes, key equipment, and key orders from "verbal communication" to "visual interface", and strive to achieve the following:
Viewing progress by order dimension: For each key order, you can see at a glance how many processes have been completed, which process is currently in, and the expected completion date.
By the dimension of production lines, we can see the load situation: which production lines are operating at full capacity, which production lines are idle, and whether there is a mismatch of resources.
By looking at the risk distribution in terms of abnormal dimensions:such as equipment failure rate, defect rate, and rework ratio, they can all be presented in the form of charts, making it easier for management to identify hidden dangers.
When the production process becomes' transparent ', the direct benefits it brings include:
There is a basis for scheduling, reducing blind insertion of orders and disorderly overtime; Anticipate risks and avoid discovering 'too late' just one day before the delivery deadline; Having more confidence in customer delivery commitments and more professional communication.
(2) Supply chain and inventory synergy: less inventory, no shortage, and more controllable financial pressure
Inventory management is a long-standing problem for many manufacturing enterprises:
There is too much inventory pressure, which puts a lot of pressure on capital turnover; Too little stock, constantly cutting off materials and stopping production lines;
Some materials are piled up in a warehouse and cannot be used; However, critical materials often become out of stock only when they are needed.
Ultimately, it is the lack of systematic collaboration and data sharing among procurement, production, and sales.
The goal of digital upgrading in the supply chain is not to pursue "zero inventory", but to pursue "reasonable inventory+controllable risk+explainable capital occupation".
In practice, we can start from several aspects:
1. "See clearly" the inventory structure
How many are raw materials, work in progress, and finished products? What are high turnover products, which are slow-moving products, and stagnant products? How many days of production can the existing inventory support?
2. Understand the demand rhythm clearly
What is the pattern of peak and off peak seasons for different customers and products? Is there a structure of "concentrated large orders+long tail small orders"? Which products are stable requirements under the annual framework agreement, and which are one-time projects?
3. Consider supply capacity as stable
Is the delivery time and quality of key suppliers stable? Is there a 'single point of dependency risk'? Do you need to set up alternative suppliers for key materials?
On this basis, through information technology, the "procurement plan production plan sales plan" can be linked to achieve:
There is a basis for stocking, no longer relying solely on experience; Less capital accumulation and reduced financial pressure;
When explaining the rationality of inventory to the bank, there should be clear data and logic.
(3) Digitalization of customer delivery and after-sales service: turning 'reliability' into long-term assets
For more and more overseas customers, choosing a cooperative factory not only values the quotation, but also:
Is the delivery time stable? Can you respond quickly when problems arise? Can you provide traceability records of processes and quality?
If all communication only stays in emails, chat apps, and verbal promises, once personnel changes or time goes on, many things cannot be based on.
What needs to be done for customer delivery and after-sales digitization is:
Record key communication and confirmation nodes
Form traceable records of changes in requirements, confirmation of specifications, feedback on sampling, and adjustments to delivery dates.
Record the production and inspection information of each batch of goods
Including production date, key process parameters, quality inspection results, sampling ratio, etc.
Record after-sales issues and their handling process
The reasons for complaints, processing time, solutions, and whether customer feedback has been closed form a closed loop.
When this information forms a set of 'customer profiles', companies can not only:
Systematically review issues, improve products and processes; When communicating with customers and banks, data and facts can also be presented to demonstrate the management level and performance ability of the enterprise.
3、 How Hong Kong can become an 'external growth engine': management, contract and settlement hub
For many manufacturing companies that have already established a certain scale and started to connect with overseas customers, setting up a management and settlement hub company in Hong Kong is a crucial step in upgrading from a "regional factory" to an "international partner".
(1) Internationalization of Contract and Legal Environment
Hong Kong adopts a common law system and has a wide recognition in international trade and investment; The mature system of English contracts and internationally recognized terms and conditions facilitates communication with customers in Europe, America, Southeast Asia, and other regions; Once a dispute arises, Hong Kong's legal environment and arbitration mechanism make it easier to gain the trust of international clients and partner banks.
This means that when the factory has a framework with Hong Kong as the main signing party, the threshold for establishing medium - to long-term cooperation with overseas customers is lower and the credibility is higher.
(2) Multi currency payment and centralized fund management capability
In practical operation, many manufacturing enterprises face the following problems:
Received and paid in multiple currencies; Various expenses (payment, logistics, service, commission) are dispersed across different accounts; The flow of funds is quite complex and difficult to understand externally.
By establishing a settlement hub in Hong Kong, it is possible to:
Open multi currency accounts using Hong Kong banks and virtual banks to collect foreign exchange in a centralized manner; Unified payment of overseas logistics, certification, market services and other fees from Hong Kong; Present a clearer 'cash flow map' to banks and partners.
For banks, the benefits of this structure are:
The authenticity of the business is easier to verify, the trade background is clearer, and the use of funds is more interpretable.
(3) Centralized data and management, conducive to financing and long-term cooperation
When enterprises manage key customer contracts, major orders, and important financial data at the Hong Kong company level, they can more systematically present to banks:
Revenue structure divided by region, customer, and product line; Relatively stable gross profit margin and cash flow performance; Regular contracts and compliance records.
This not only helps to strive for:
Working capital loans; Trade financing; Instruments such as accounts receivable financing; It also makes banks more willing to view enterprises as "long-term accompanying customers" rather than just doing "single transactions".
4、 Project methodology and practical experience of Health Wisdom Hong Kong Company
In specific projects, Health Smart Hong Kong Company will adhere to a principle:
First clarify the business, then discuss tools; First, implement the pilot program, and then consider scaling up.
The common path of advancement generally includes four steps:
Firstly, business diagnosis and process streamlining
Together with the enterprise team, draw the entire process from receiving orders, purchasing, producing, shipping to receiving payments; Mark the key nodes of "high risk, high cost, and frequent errors"; Clearly prioritize solving 2-3 of the most valuable problems.
Secondly, pilot scenario selection and scheme design
Select a workshop, a production line, a major customer, or a typical product line as a pilot; Design an information technology solution that matches it (not pursuing comprehensiveness, only seeking to be "easy to use and practical"); Clearly define the pilot period, which is generally controlled within 3-6 months to see initial results.
Thirdly, establish a management board and meeting mechanism
Transform the key indicators in the pilot into simple and clear dashboards; At the management meeting, discuss issues and decisions around these indicators; Gradually make the management accustomed to speaking with data instead of relying solely on experience and feelings.
Fourth, evaluation, optimization, and replication
Evaluate the benefits and shortcomings of the pilot program, and document lessons learned; Make necessary adjustments and simplifications to the plan; Gradually promote to other workshops, product lines, and customer groups.
Through this rhythm, enterprises can not only control investment and risks, but also gradually improve their management level and external image.
5、 From the perspective of upgrading enterprises to banks: what kind of "credit portrait" does digitization bring?
From the perspective of banks and external financial partners, a manufacturing enterprise that is steadily advancing its digital upgrade and building a management and settlement center in Hong Kong often exhibits the following characteristics:
Real business and traceable cash flow
The data of orders, production, shipments, receipts, etc. are all recorded and traceable, and the trade background is clear.
Strong awareness of corporate governance
Willing to invest energy in optimizing management processes, not just focusing on short-term profits.
Having awareness of risks and coping mechanisms
Inventory structure, supplier management, customer structure, etc. all have systematic thinking.
Long term willingness to cooperate and good communication skills
Ability to explain business models and future plans to banks, with a foundation for mutual growth.
This type of enterprise is precisely the customer group that banks and financial institutions are willing to focus on supporting.
The Healthy Smart Hong Kong company hopes to serve as a "translator" and "structural designer" between enterprises and banks, helping manufacturing enterprises that are truly rooted in the real economy to move more steadily and further in the new cycle.
For traditional manufacturing enterprises, digital upgrading is no longer an "optional" option, but a "mandatory course" related to future competitiveness and financing capabilities.
Limited Widom Group HK will continue to focus on serving manufacturing enterprises based on the real economy with Hong Kong as the center. Through structured management upgrades and transparent operations, it will help enterprises establish a more stable credit foundation in long-term relationships with banks, customers, and partners.
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